About Susan

Content Marketing Writer | Storytelling, Strategy & AI Innovation

From strategy to storytelling, I help brands communicate with clarity, creativity, and a human touch—even in an AI-driven world.

Susan Lanier-Graham brings 30+ years of professional writing, journalism, and technology expertise to every project. From the early days of PCs to today’s AI-driven landscape, Susan has always been on the cutting edge of how technology transforms communication. An award-winning storyteller, she blends deep industry knowledge with an ability to make complex ideas accessible, helping businesses and individuals connect with their audiences in authentic, compelling ways. 

Her expertise spans business, hospitality, travel and tourism, education, technology, food and wine, and retail. She creates high-impact B2B and B2C content, including articles, blog posts, executive profiles, reports, case studies, books, white papers, ghostwriting, employee manuals, infographic copy, newsletters, marketing materials, press releases, product and e-commerce copy, SEO copywriting, software copywriting, speech writing, website copy, ebooks, and proposals.

Susan is the award-winning author of more than 75 books and hundreds of magazine articles, and the publisher of Wander With Wonder, a Lowell Thomas award-winning travel journalism site. She is also a leading voice in the conversation around AI in storytelling, teaching writers and businesses how to use AI tools ethically, responsibly, and without losing the human voice that makes stories resonate. She has developed courses on using AI in writing and business, and she frequently speaks and teaches about the opportunities and challenges AI presents for content creators, brands, and entrepreneurs.

Susan’s certifications include Certified California Wine Appellation Specialist (CWAS), A+ Certified Technician, iNet+ Certified Technician, Certified Help Desk Support Engineer, and Certified Help Desk Manager. She is a member of the International Food, Wine, and Travel Writers Association (IFWTWA), SATW (Society of American Travel Writers), and the North American Travel Journalists Association (NATJA).

Whether you need content creation strategy, freelance writer management, or guidance on navigating AI in today’s digital world, Susan helps you find the best way to convey your message and engage your ideal audience. She is available for consulting, speaking engagements, and workshops on AI, writing, and the intersection of technology and storytelling.